In 2009 Aucklander Neil Denney became so frustrated at the rudeness of many shop assistants that he made little cards to remind people of the importance of 'Kiwi manners' and began leaving them in shops where he encountered poor service. He is pictured here with one of his cards in the foreground.
Te whakamahi i tēnei tūemi
New Zealand Herald
Photograph by Steven McNicholl
Permission of the New Zealand Herald must be obtained before any re-use of this image.