Story: Banking and finance

The banking ombudsman

The banking ombudsman

The Office of the Banking Ombudsman was established by the Bankers’ Association in 1992. Since July 2007 the office has been institutionally separate from the association. The banking ombudsman can make an enforceable award against a bank of up to $200,000 in respect of direct loss or damage. Liz Brown (pictured), the second banking ombudsman, was appointed in 1995 and Deborah Battell, the third to hold the office, in 2009.

Using this item

New Zealand Herald
Photograph by Mark Mitchell

Permission of the New Zealand Herald must be obtained before any re-use of this image.

All images & media in this story

How to cite this page:

David Tripe, 'Banking and finance - Banking and finance since 1984', Te Ara - the Encyclopedia of New Zealand, (accessed 29 May 2024)

Story by David Tripe, published 11 Mar 2010