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Story: Freedom of official information

Requests to review Official Information Act responses, 2000–16

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Complaints received about providing official information

If a person is unhappy with the response to their Official Information Act inquiry, they can ask the Office of the Ombudsmen to review it. This graph shows the number of times this happened from 2000 to 2016.

The sharp spike in 2013 was created by a single complainant objecting to delays by various school Boards of Trustees in responding to their request for information. This individual generated nearly half of the 2,374 complaints received by the ombudsman in that financial year.

Using this item

Te Ara – The Encyclopedia of New Zealand

Source: Office of the Ombudsmen – Nga Kaitiaki Mana Tangata

This item has been provided for private study purposes (such as school projects, family and local history research) and any published reproduction (print or electronic) may infringe copyright law. It is the responsibility of the user of any material to obtain clearance from the copyright holder.

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How to cite this page

Nicola White, Freedom of official information – The Official Information Act in operation, Te Ara – the Encyclopedia of New Zealand, https://teara.govt.nz/en/graph/34789/requests-to-review-official-information-act-responses-2000-16 (accessed 4 June 2026).

Story by Nicola White, published 14 June 2012.