The Employment Relations Authority (ERA) was established under the Employment Relations Act 2000. It is a first place of recourse in most employment disputes. In 2008 Malcolm Chamberlin took a case against his former employer, ASB Bank, claiming that he had been de facto dismissed from the bank (also known as 'constructive dismissal') when it suggested that he retire early and be paid a gratuity after a bank customer had complained about his conduct. The ERA found in the bank's favour. Challenges to the ERA's rulings are heard by the Employment Court.
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